Quality Monitoring Office

It is a structural subdivision of the NAO "Atyrau University named after Khalel Dosmukhamedov".

The work of the office is carried out in accordance with the plan.

Main Tasks:

• Monitoring the educational and methodological foundations of the educational process at all levels of education;
• Monitoring the level of awareness among university staff and students about the university's strategy, goals and plans in the field of education quality;
• Analysis of domestic and international experience in monitoring the quality of education;
• Analysis of the quality of implementation of the educational process in the academic departments of the university;
• Conducting internal university monitoring of the activities of departments, dean's offices and other structural units involved in the educational process;
• Development of measures for collecting and monitoring information regarding students' perception of the university's compliance with their requirements and accreditation indicators as one of the ways to measure the quality of education;
• Conducting scheduled and unscheduled inspections of the organization of the educational process in structural units;
• Preparation of documents regulating the processes of monitoring the quality of education for approval;
• Conducting surveys on issues related to the organization of the educational process;
• Analysis of survey results;
• Participation in the development of teaching and methodological manuals, instructions and regulations;
• Participation in compiling the overall ranking of the university teaching staff, as well as rankings of faculties and departments;
• Organization of seminars to explain the criteria and procedures of institutional and specialized accreditation to internal university experts on the theory, methodology and technology of accreditation procedures;
• Coordination of activities related to the preparation for institutional accreditation of the university;
• Organization of the university’s participation in international accreditation procedures;
• Coordination of activities related to the preparation for specialized accreditation of educational programs;
• Participation in accreditation procedures conducted by agencies included in the official register;
• Analysis of recommendations provided by external experts following accreditation;
• Organization of work on implementing the recommendations of external experts following the Post-Accreditation Monitoring (PAM);
• Coordination of activities related to the development of documented processes, methodologies and instructions by university departments.

Main Functions:

• Monitoring the organization of the educational process;
• Monitoring the level of awareness of university staff and students about the strategy, goals and plans of the university in the field of education quality;
• Conducting analysis of domestic and international experience in monitoring the quality of education;
• Preparing documents regulating the processes of monitoring the quality of education for approval;
• Analyzing the quality of implementation of the educational process in the academic units of the university;
• Conducting internal monitoring of the activities of departments, dean's offices and other structural units related to the educational process;
• Developing measures for collecting and monitoring information concerning students’ perception of how the university meets their expectations and accreditation indicators as a means of measuring education quality;
• Developing questionnaires to assess readiness for learning, residual knowledge and other indicators;
• Conducting scheduled and unscheduled inspections of the organization of the educational process in academic units;
• Participating in student surveys regarding educational activities;
• Analyzing survey data;
• Organizing activities related to preparation for institutional and specialized accreditation;
• Organizing seminars on the theory, methodology and technology of accreditation procedures;
• Coordinating the preparation of university and educational program self-assessment reports;
• Submitting self-assessment reports of the university and educational programs to accreditation agencies within the established deadlines;
• Participating in institutional and specialized accreditation procedures and post-accreditation monitoring;
• Analyzing recommendations of external experts following accreditation;
• Developing action plans to implement the recommendations of external experts following institutional accreditation;
• Coordinating the preparation of reports on the implementation of recommendations of the external expert commission for the development of educational programs;
• Conducting inspections of educational programs in preparation for post-accreditation monitoring;
• Cooperating closely with national accreditation agencies;
• Organizing activities related to obtaining licenses and license appendices for higher and postgraduate educational activities;
• Maintaining the register of the university’s regulatory documents;
• Defining the main principles for the development of internal regulatory documentation;
• Determining the need for the development and revision of internal regulatory documents;
• Reviewing draft internal regulatory documents for compliance with document management requirements;
• Reviewing draft regulations and job descriptions for compliance with document management standards;
• Providing consulting and methodological support to structural units on issues related to the development of the internal quality assurance system, documentation of processes and implementation of regulatory documents.

Information about the head of the structure, responsible specialists subordinate to this department:

Zhanna Tleuovna Kaishygulova

Head of the Quality Monitoring Office

zh.kayshygulova@asu.edu.kz