University

Student Service Center

19.11.2025 120

The main tasks of the Student Service 
Center are recording and storing student personal files; maintaining monthly records of student enrollment and composition; maintaining personal and statistical records of all categories of students.

  Student Service Center Services

* Acceptance of first-year students' personal files from the Admissions Committee for subsequent accounting, maintenance (transfers, changes in personal data provided during academic leave, individual study schedules, expulsions and/or reinstatement, etc.), and storage in accordance with established procedures;
* Preparation and dispatch of personal files for students transferred (transferred) to other higher education institutions, as well as expelled students, issuing Certificate No. 3;
* Issuance of original documents in student personal files upon completion of studies or in connection with expulsion from the university. Transfer of non-valuable personal documents to the university archive;

  • Prepares and issues copies of original documents kept in students’ personal files to learners.

  • Maintains monthly records of the student body and its movement; compares student enrollment across faculties.

  • Compiles data on student movement and prepares relevant orders.

  • Ensures timely completion and updating of the electronic accounting database.

  • Timely fills in and updates the Platonus electronic database regarding student movement by modes of study.

  • Keeps timely records of orphans, students without parental care, students with disabilities, and international students.

  • Maintains documentation of the student contingent in paper form according to established formats, ensuring its storage and practical use in daily operations.

  • Prepares documents for the final stage of implementing core educational programs for graduating students.

  • Submits applications in a timely manner to the University Academic Council for awarding the Presidential Scholarship of the Republic of Kazakhstan during summer and winter breaks.

  • Compiles statistical reports (Form NK, Form No. 1-NK) for the Ministry of Science and Higher Education of the Republic of Kazakhstan, accounting department, and other reporting bodies.

  • Submits timely applications to the Ministry for state-issued education diploma forms and other official blank documents.

  • Issues duplicate diplomas of higher and postgraduate education in accordance with the State Public Service Standard.

  • Provides certificates for the State Center for Pension Payments and district departments of labor, employment, and social protection.

  • Conducts correspondence in response to inquiries from educational organizations regarding students.

  • Prepares documentation for granting student benefits as stipulated by the university’s internal and regulatory documents.

  • Monitors the timely completion of the nostrification procedure in accordance with the law during the first semester after admission to the university.